• What is NStay Homes?
  • NStay is an online platform where you can book pg accommodation, guest house or apartments on rent easily and directly. Instead of searching for hours or contacting too many numbers, Just search>select>book. For more details click About us

  • Why should I book a PG with NStay?
  • Because we reduce your overall expenses to 1/3rd. We save your time, effort and money. No Brokerage at all!

  • Are the images and info provided on listings real?
  • Each and every image of rooms inside and outside is real. Also we provide you the list of amenities and other things. Nothing is exaggerated. You get exactly what you book.

  • What is the role of NStay once I have booked an accommodation?
  • NStay provides 24*7 helpdesk. From your shifting to the day you vacate, we will be more than happy to help all your living needs.

  • How to book with NStay Homes?
  • Just select your pg at preferred location, either book or schedule a visit to that PG/Apartment before booking for your satisfaction. For more details click How to Book

  • Is online payment with NStay secure?
  • Your transaction is fully protected. It’s powered by Payumoney. You can visit payumoney.com for more details about buyer’s protection policy.

  • Are there any hidden charges on monthly rent shown on listings?
  • No. You pay only the amount as monthly rent shown on your selected listing (Inclusive all taxes).

  • Is electricity bill included with monthly rent?
  • No, electricity bill is excluded. Electricity bill is chargeable as per the market standards.

  • Why should I make an account with NStay?
  • To book a listing, to get status of booking, to chat with us, to post reviews.

  • Is my personal information safe with NStay account?
  • We don’t share your personal information with anyone. Also www.nstay.in is completely secured.

  • Can I bring my friends/relatives for night stay in my room?
  • A tenant needs to seek the compulsory permission of NStay Management before letting his or her friends or relatives of same gender to stay overnight at NStay Premises in his or her room and also the prior recorded consent of roommates and Nstay authorities have the right to refuse overnight stay of guests.

  • What is the minimum age to book guest house?
  • The primary guest must be at least 18 years of age to be able to check into the guest house.

  • What all documents are required for check-in?
  • It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without Original copy of valid ID the guest will not be allowed to check-in.

  • What is the check-in/check-out timing?
  • Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12PM local time and the standard check-out time is 12PM local time. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

  • Is stay of child complementary
  • Stay of 1 child up to 4 years of age is complementary without the use of extra mattress. Breakfast charges will be applicable for the child.

  • Are pets allowed in guest house?
  • No, pets are not allowed in the guest house premises. No pets are allowed by tenants in any property booked through NStay portal. Pets brought by tenants and their guests are strictly prohibited in premises booked through NStay portal.

  • Is there any cancellation charges?
  • After booking the room and before check-in time (when more than 4 hours is left for check-in) if a customer wishes to cancel the booking, a charge of 250 rupees or 10% of one night charges, whichever is higher will be levied on the customer. Full amount of booking will be charged on the customer if the customer cancels the booking when less than 4 hours is left for the check-in time.

  • How to cancel booking?
  • You can cancel your booking using our website. You can also call us on (number to be provided) to cancel your booking. The applicable refund amount will be credited to you within 7-14 working days. NSTAY reserves the right to debit from NSTAY Money account, in case of cancellation amount being higher than money already paid by customer.

  • Is there any brokerage?
  • No there is no brokerage, live in a fully furnished Paying Guest (PG) with no Brokerage and only 1 months' deposit.

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